Terms of service

Terms of Service — LOD by Elodie Auvray

Last updated: May 2026

Welcome to LOD by Elodie Auvray. By accessing our website and purchasing from our store, you agree to the following Terms of Service.

Please read them carefully before using our website.

1. General Information

This website is operated by LOD by Elodie Auvray. Throughout the site, the terms “we”, “us” and “our” refer to LOD by Elodie Auvray.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update or modify these Terms at any time.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country or region of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit viruses, malware, or harmful code

Any violation of these Terms may result in termination of your access to our services.

3. Products & Pricing

We make every effort to display our products, colors, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.

All prices are listed in EUR/USD and may change without notice.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities sold

  • Refuse or cancel orders at our discretion

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders for reasons including:

  • Suspected fraud

  • Incorrect pricing

  • Product availability issues

  • Incomplete or inaccurate billing/shipping information

If your order is cancelled after payment, you will be notified accordingly.

5. Shipping

Delivery times are estimates only and may vary depending on destination, customs processing, and carrier delays.

LOD by Elodie Auvray is not responsible for:

  • Delays caused by shipping carriers

  • Customs fees or import taxes

  • Lost or stolen packages marked as delivered

Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Please refer to our Return & Refund Policy for detailed information.

We do not offer monetary refunds. Eligible returns may receive:

  • Exchange

  • Store credit

Returned items must meet our return conditions.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Product names

  • Images

  • Graphics

  • Text

  • Designs

is the property of LOD by Elodie Auvray and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, LOD by Elodie Auvray shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Loss of data

  • Delays or interruptions in service

Our liability shall never exceed the amount paid for the purchased product.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing Law

These Terms of Service are governed by the laws applicable in France / Guadeloupe.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts.

11. Contact Information

For questions regarding these Terms, please contact:

LOD by Elodie Auvray
lodbyelodieauvray@gmail.com